
Objective:
Designed and integrated a customized Intercom chatbot solution for LendSquid, enhancing customer engagement and automating financial inquiries.
Key Deliverables:
✅ Intercom FIN AI Setup – Configured Intercom’s AI-powered chatbot to streamline financial support and automate common inquiries.
✅ Custom Chatbot Integration – Implemented a tailored chatbot that aligns with LendSquid’s customer journey, ensuring seamless communication.
✅ Conversational Flow Design – Developed structured, small-step conversations to improve user experience and lead qualification.
✅ Intercom Messenger UI Enhancement – Customized the Intercom Messenger interface for a more engaging and brand-aligned user experience.
This setup empowered LendSquid to enhance customer interactions, reduce response time, and improve conversion rates through intelligent automation.